Q1: Does the item come with free shipping?
A: Free shipping service is provided by ibbbb.com. Ship by post or express. PLEASE NOTE: You may incur extra shipping costs if the address is a remote location (at standard market rates).
Q2: How long does delivery usually take?
A: The product will be shipped 1-3 working days after purchase. If shipped by post, it would take 3-45 working days to deliver; if shipped by express, it would take 2-15 working days to deliver.
Q3: Which post and express will be used?
A: It depends on the destination country. We cooperate with many forwarders to ensure fast shipping.
Q4: How to check the status of my package?
A: Get your tracking number from the order details or your email sent from us.
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Q5: What countries do you ship to?
A: Global.
Q6: Can I change my delivery address after the product has already been shipped?
A: Unfortunately, we cannot change shipment information once the product is on the route.
Q7: What do I need to do when I receive a product that’s different from what I ordered?
A: Please email: s@ibbbb.com
Q8: How is the customs clearance?
A: Receiver